3D printing / scanning outsourcing services
1. What are the limitations of models in 3D printing?
2. How to export 3D files as STL files?
3. What is layer thickness? What are the currently available printing layer thicknesses?
4. What is the print resolution?
5. What are the time and cost for 3D printing outsourcing?
6. How to choose the right 3D printing technology?
7. What are the characteristics of printing cables?
8. How to outsource 3D printing if there are no 3D files?
9 . What are the business hours of San Di Ma Company ?
Regarding the purchase of machines
1. Are there any demonstration machines on site?
2. Can I print a sample for testing before purchasing the machine?
3. What is the equipment delivery time?
4. After-sales service and complete training?
5. What is the warranty period for the machine?
6. 3DMart Social Media
1. What are the limitations of models in 3D printing?
Since the nozzle diameter is 0.4mm, objects smaller than 0.4mm cannot be formed; the wall thickness must be greater than 0.4mm.
The diameter of the round hole must be greater than 0.8 mm, and the minimum size of the object must not be less than 1 cubic centimeter.
The maximum size cannot exceed 20 x 20 x 30 cubic centimeters (large drawings need to be disassembled by the user).
2. How to export 3D files as STL files?
Click to see: Tutorial on exporting STL files from 3D software
3. What is layer thickness? What are the currently available printing layer thicknesses?
Layer thickness refers to the thickness (height) of each layer added to the model. A smaller layer thickness results in more detailed quality. If the model has many suspended parts, it is recommended to choose a higher layer thickness to achieve better surface quality.
The currently offered standard print layer thickness is 0.2mm, which is the best choice for both detail and time constraints. If further adjustments are needed, please feel free to contact us directly.
4. What is the print resolution?
The printing accuracy of FDM models is approximately 0.4~0.3mm (for fine surface textures).
The printing accuracy of SLA models is approximately 0.1mm (for smooth surfaces).
The MJF model has a printing accuracy of approximately 0.1mm (matte finish).
*Due to the different characteristics of objects being printed using 3D printing, you can refer to "[Even beginners can quickly choose 3D technology]" to select the technology you need, or contact us to let us know your specific requirements.
* The complexity of the printed object, its orientation, and the materials used will all affect the accuracy.
5. What are the time and cost for 3D printing outsourcing?
The cost will vary depending on the size and material of the item. For general-sized items, it takes approximately 3-5 business days to upload your 3D drawing (STL format) to the quotation system , and a specialist will provide you with an estimate of the price and time. For any special requirements, please feel free to contact us directly by phone or email!
(Contact number: (02)2231-6389 / Email: client@3dmart.com.tw)
6. How to choose the right 3D printing technology?
Introduction to FDM Printing Technology
Introduction to LCD Printing Technology
Introduction to MJF Printing Technology
Quick Comparison for Beginners: [No experience necessary, quick selection of 3D technologies]
7. What are the characteristics of printing cables?
Click to see: A Comparison Guide to 3D Printing Cables
Comparison Table of FDM 3D Printer Wire Material Properties 
8. How to outsource 3D printing if there are no 3D files?
If you have a physical model, simply fill out the online 3D scanning form and provide photos of the object from multiple angles, as well as its actual dimensions. We will assist you as soon as possible by providing a scanning service quote and timeframe based on the object's size and complexity, ensuring your workflow is not delayed!
9. What are the business hours of Sandima Company?
Monday to Friday, 09:00-11:50 AM
13:00-18:00
(One hour and ten minutes lunch break, weekends off, and national holidays off)
Regarding the purchase of machines
1. Are there any demonstration machines on site?
3D printer :
Ultimaker S3 3D printer , Ultimaker S5 3D printer , Ultimaker S5 Pro Bundle 3D printer , Snapmaker 2.0 3-in-1 3D printer/A350T , Phrozen Sonic Mighty 8K LCD photopolymer 3D printer , Phrozen Sonic Mega 8K LCD photopolymer 3D printer .
Vacuum forming machine :
Mayku FormBox desktop vacuum forming machine , MY YARD vacuum forming machine .
3D Scanner :
Matterport Pro2 3D Surround Scanner , SHINING 3D - EinScan Pro HD Scanner , Shining EinScan-SE 3D Scanner .
Laser cutting machine :
Snapmaker 2.0 3-in-1 3D printer / A350T , FLUX beamo laser cutter , FLUX beambox laser cutter .
*If you would like to see the equipment in person, please contact us by phone or email to schedule an appointment before coming to the site to avoid wasting your valuable time.
2. Can I print a sample for testing before purchasing the machine?
For your first evaluation, purchasing a machine and printing a sample, you can enjoy a discounted OEM price. Please contact our sales department for details.
3. What is the equipment delivery time?
Most machines have a delivery time of less than one week. However, delivery times may be longer due to unforeseen circumstances such as the pandemic or flight disruptions. Delivery times may also vary depending on the brand and model. Please call or email us before purchasing to inquire and receive professional advice from 3DMart sales.
(Contact number: (02)2231-6389 / Email: client@3dmart.com.tw)
4. After-sales service and complete training?
All equipment is available, and professional training services are also offered for the Snapmaker 3-in-1 series 3D printers , the Original Prusa i3 MK3S 3D printer , and the Phrozen photopolymer 3D printer , all of which are conducted at the Sandima office.
5. What is the warranty period for the machine?
Most brands offer a full one-year warranty. For detailed information, please call or email to confirm the warranty period for a single device.
(Contact number: (02)2231-6389 / Email: client@3dmart.com.tw)
Click to see: After-sales service and repair process
6. 3DMart Social Media
Official LINE:
Click to scan the QR code or search for "@3dmart" in the LINE APP.
• Facebook Fan Page:
https://www.facebook.com/3dmart.com.tw/
YouTube Channel:
https://www.youtube.com/channel/UC3Sj4_xZstV69XBS5l7KzEQ
Instagram: 3dmart
https://www.instagram.com/3dmart/